“The single biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw
For those who misunderstand communication with language: Language is merely a mode of communication, now try to imagine a world without communication. We would be living in the most notorious, most obnoxious and the most gruesome and lifeless place in this Universe. Emotionless and feelingless people walking around like zombies would be the initial noticeable change without communication, because communication is the only way we express ourselves. Crime rates soaring to unimaginable rate would be the next obvious change, because even with the existence of phrases like ‘I’m sorry’, ‘it was my mistake’, ‘I apologize’, ‘forgive me’ and much more, abuse and unforgiveness is thriving.
Communication is the most predominant quality an individual must acquire and possess, but miscommunication has overruled. How efficient and accurate are we in communicating our feelings, emotions, ideas, observations, insights, experiences, etc.? and how effective and precise are we in understanding what has been communicated? Relationships are breaking because of miscommunication, recognition and reputation is at stake because of miscommunication, opportunities and breakthroughs are crushed because of miscommunication, and families are disoriented because of miscommunication. Ambiguity and lack of clarity in our communication is spoiling the broth for us. So how do we communicate better?
Dr. Jacob Cherian, my professor and mentor once said that there are two A.I.Ms an individual has to consider when communicating, they are: ‘Author’s Intended Meaning’ and ‘Audience’s Induced Meaning’.
For communication to take place there has to be the sender and the receiver. Both the sender and the receiver have to be updated, interested, precise and fervent only then can good communication happen. Communication or miscommunication, the repercussions will be manifold, impacting, and influential hence choose wisely.